Our clients’ satisfaction is the main priority for Mimush. We are always available with caring, maintaining and wearing advice for the products sold though mimush.eu.
Moreso, according to the European laws, the client has the right to cancel the purchase if he/she wishes to do so.
Therefore, if the client wants to cancel the purchased products on mimush.ro he/she must write an e-mail to firstname.lastname@example.org within14 days after receiving the product. The client will specify the return intention, no reasons behind this decision is needed. The client must provide the identification information (name, surname, phone number, address). Together we will find the right refund method.
Products should be returned, unused and with all garment tags still attached. The shipping costs of the returned products, except in some places, falls exclusively onto client’s obligation.